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The duty of candour
Being open and honest when things go wrong.
Quality policy
We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.
What we cannot investigate
The types of issues we cannot get involved with
Joint statement on meeting regulatory standards during periods of global or national shortage of medicines
We are concerned to hear that people with Type 2 diabetes are experiencing problems accessing GLP-1 receptor agonists (GLP-1 RAs).
Welsh Language Scheme annual report 2018
How we continue to implement steps to make sure we treat English and Welsh equally when communicating with the public in Wales