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What employers need to know - Revised standards of conduct, performance and ethics

Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.

Quality policy

We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.

Approach to fitness to practise investigations and hearings

HCPC statement of approach to fitness to practise investigations and hearings during the COVID-19 pandemic

Maintaining professional boundaries

As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.

HCPC fitness to practise annual report 2023-24

This annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

Guidance on conduct and ethics for students

This document gives students on approved programmes information about our standards of conduct, performance and ethics.

Failure to maintain adequate records

Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.

Service user and carer involvement

What we are looking for when you involve service users and carers in your programme

Recognising and acting on sexual misconduct

Our registrants must treat service users, carers and colleagues with respect and dignity, and maintain appropriate professional boundaries.

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