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Professional Liaison Service
The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.
Failure to maintain adequate records
Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.
Trade unions
A trade union is a group of employees who join together to promote their collective interest and conditions.
Consultation on updates to our sanctions policy opens
We’re reviewing our sanctions policy to improve consistency and further strengthen decision-making by independent fitness to practise (FTP) panels. The consultation is running from 29 May 2025 to 1 September 2025.
Duty of candour
Our changes set out a process for registrants to follow when things go wrong which better aligns with our guidance.
Corporate strategy
Our aim to be a high performing regulator which delivers forward-looking regulation underpinned by strong data, collaboration and compassion
People and departments
Employees work across a variety of departments to support our operations
Our expectations for your record keeping
This page covers what you should record, in what format and when. It also covers how records should be stored.