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Standards in practice: how to report concerns about safety
Taking action when you have concerns is an important part of professional practice, but sometimes it’s difficult to know how to raise concerns appropriately.
Standards in practice: being open when things go wrong
The duty of candour is important for anyone working in health and care, but what does it mean in practice?
When something goes wrong, openness is in everybody’s best interests
Vince Clarke, paramedic and senior lecturer at the University of Hertfordshire, discusses the challenges you may face when something goes wrong