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Why we request fees and how we use them

Did you know you may be able to claim back tax on your renewal fees?

Information about direct debit collection dates for quarterly and bi-annual payments, including payment amounts. 

Information on how we contact you and protecting yourself against fraud

You can request a copy of your application or registration details at any time by placing a subject access request.

We work closely with the other UK health regulators to share best practice in a variety of areas. These include HR, education, equality and diversity, communications and governance.

Scrutinises and oversees the work of nine health and care regulators

Sometimes, you may be asked for information directly under the law – for example, if a court has ordered you to disclose the information

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

You should keep the following principles in mind when handling information

Case study: Carl is a podiatrist working in independent practise. He is a sole practitioner and has run his business for 10 years