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FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice

Your COVID-19 stories

We’ve been speaking to Registrants throughout the pandemic and highlighting their COVID-19 experiences

Focus on being a preceptor

Supporting information which expands on the delivery elements of Preceptorship Principle 4 - Preceptor role

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

Work for us

The people we work with are central to helping us achieve effective and efficient regulation

COVID-19 advice

Read our FAQs and information on how to apply our standards during the COVID-19 pandemic

Diversity data: hearing aid dispensers - March 2023

This factsheet provides key EDI information for hearing aid dispensers and how the demographics of this group compare to the demographics of HCPC registrants overall

Diversity data: speech and language therapists - November 2023

This factsheet provides key EDI information for speech and language therapists and how the demographics of this group compare to the demographics of HCPC registrants overall

Confidentiality and accountability

You need to make informed and reasonable decisions about your own practice to make sure that you always respect and protect the confidentiality of service users

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

How we investigate health concerns

The HCPC takes a proportionate approach to investigating concerns about a registrant’s physical or mental health

Applicants with convictions

How to consider applicants with convictions or cautions and make decisions regarding their suitability for registration and ability to provide a professional service for the public. 

Our work

Our corporate plan sets out the important development work we want to achieve to progress our strategy

Sole practitioners' group

Case study: Carl is a podiatrist working in independent practise. He is a sole practitioner and has run his business for 10 years