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Customer service policy
View our policy for customer service in this section
My Story - Jordan Aimey (Black History Month 2023)
HCPC Registered Physiotherapist Jordan Aimey, Senior Physiotherapist at Lewisham & Greenwich NHS Trust, has written about his journey in a piece to celebrate Black History Month.
Undertaking quality assurance activities
When we assess institutions or programmes through our processes, we develop themes and questions to explore with education providers.
Procurement and tendering
How we appoint suppliers of goods and services
Financial sustainability and programme resourcing
This page summarises our view on financial sustainability, including our regulatory requirements, and what we commonly see in programme delivery.
Just a few days left! Complete our Diversity Data Survey
We are inviting registrants to provide us with their diversity data, so that we can use it to inform our equality, diversity and inclusion improvement work. Survey closes 14 March 2021.
Preceptorship arrangements by UK nation
Details of programmes run by or used by NHS or public authorities.
Memoranda of understanding
View our memorandums of understanding, which are agreements by two or more organisations committing them to work together to support common goals
Providing translations
For any documents which are not in English, you will also need to provide a certified copy of an official translation
Education Provider Webinar - Understanding Performance Review
An in-depth look at our new performance review process, designed for anyone who manages an education provision.
Involving service users
How we involve service users in our assessment activities.
Student supervision
Case study: Lilly is a Band 5 registered dietician who works in a community healthcare centre. Lilly has recently been asked by her employer to supervise Isaac, a second-year student dietician, during his practice-based learning.
Finding time for CPD
One of registrants’ biggest challenges can be finding time for CPD in an overcrowded schedule.
What do you need to do to record your CPD activities?
Continuous, up to date, accurate: here are our requirements for your CPD record