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COVID-19: Information for registrants

We are encouraging registrants to keep up-to-date with all information and guidance

What employers need to know - Revised standards of conduct, performance and ethics

Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.

Approach to fitness to practise investigations and hearings

HCPC statement of approach to fitness to practise investigations and hearings during the COVID-19 pandemic

The public

As a regulator set up to protect the public, involving the public as key stakeholders is essential to our work and we are committed to this involvement in a number of our core organisational activities

Being open and honest when things go wrong

The requirement to be open and honest, otherwise known as the duty of candour, is part of the standards of conduct, performance and ethics.

Joint statement on meeting regulatory standards during periods of global or national shortage of medicines

We are concerned to hear that people with Type 2 diabetes are experiencing problems accessing GLP-1 receptor agonists (GLP-1 RAs).

Inappropriate relationship with patient

Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

Maintaining professional boundaries

As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.

Quality policy

We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement

What has changed

Find details of the revised standards of conduct performance and ethics, and how they compare to the current standards.

Failure to maintain adequate records

Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

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